Privacy Policy
NOTICE UNDER THE PERSONAL DATA PROTECTION ACT 2010NOTIS DI BAWAH AKTA PERLINDUNGAN DATA PERIBADI 2010 The Personal Data Protection Act 2010 (the “Act”), which regulates the processing of personal data in commercial transactions, applies to Payex PLT (Company No. [LLP0003245-LGN]) (“our”, “us” or “we”). For the purpose of this written notice (“Notice”), the terms “personal data” and “processing” shall have the same meaning as prescribed in the Act. Akta Perlindungan Data Peribadi 2010 (“Akta” tersebut) yang mengawal selia pemprosesan data peribadi dalam transaksi komersial, terpakai kepada Payex PLT (Company No. [LLP0003245-LGN]) (“kami”). Untuk tujuan notis bertulis ini (“Notis”), terma-terma “data peribadi” dan “pemprosesan” mempunyai maksud yang sama seperti yang ditakrif dalam Akta tersebut. Consent/ Persetujuan1. This Notice serves to inform you that your personal data is being processed by us or on our behalf when you access our website at https://www.payex.io (“Website”), and/or use our products and services, and you hereby give your consent to the processing of your personal data. Notis ini bertujuan untuk memaklumkan kepada anda bahawa data peribadi anda sedang diproses oleh atau bagi pihak kami apabila anda mengakses laman web kami di https://www.payex.io ("Laman Web") dan anda dengan ini memberikan persetujuan anda bagi pemprosesan data peribadi anda. Description of personal data/ Perihalan data peribadi2. We may collect a variety of your personal data including but not limited to your name, date of birth, Malaysian Identification Card number, passport number, e-mail address, address, contact number, income, bank account details including specimen signatures, race, nationality, gender, marital status, education and employment details and history including working experience and employer’s details, credit record (present or historical), source of income or financial circumstances, financial positions, activities or history including payment history and account activities, details of guarantors and legal representatives, litigation and criminal records, details and background of family members, other personal data you submitted to us through the Website, the App or otherwise and/or in connection with the use of the Website, the App or our products and services including IP address, and all other personal data we again collect from you on any subsequent occasion. Kami mungkin mengumpul pelbagai data peribadi anda termasuk tetapi tidak terhad kepada nama, nombor Kad Pengenalan Malaysia, nombor pasport, alamat e-mel, nombor telefon, pendapatan, maklumat akaun bank termasuk contoh tandatangan, bangsa, kewarganegaraan, jantina, status perkahwinan, maklumat dan sejarah pendidikan dan perkerjaan termasuk pengalaman perkerjaan dan butiran majikan, rekod kredit (sekarang atau terdahulu), punca pendapatan atau keadaan kewangan, kedudukan kewangan, aktiviti atau sejarah termasuk sejarah pembayaran dan aktiviti akaun, maklumat penjamin dan wakil sah, rekod tindakan undang-undang dan jenayah, maklumat dan latar belakang keluarga, data peribadi lain yang anda hantar kepada kami melalui Laman Web atau sebaliknya dan/atau berkaitan dengan penggunaan Laman Web atau mana-mana produk dan perkhidmatan kami, dan semua data peribadi lain kami sekali lagi kumpul daripada anda pada bila-bila masa kemudiannya. Purpose / Maksud3. Your personal data is being or is to be collected and further processed for:Data peribadi anda sedang atau akan dikumpulkan dan diproses selanjutnya untuk: (a) performing our pre-contractual and contractual obligation with you;melaksanakan obligasi pra-kontrak dan kontrak dengan anda;(b) granting you access to the Website and/or the App and/or in connection with the use of the Website and/or the App;memberikan anda akses kepada Laman Web dan/atau berkaitan dengan penggunaan Laman Web;(c) assessing your application for any of our products and services;menilai permohonan anda untuk mana-mana produk dan perkhidmatan kami;(d) verifying your financial standing through credit reference, credit, background and/or regulatory checks;mengesahkan kedudukan kewangan anda menerusi semakan rujukan kredit;(e) verifying and carrying out financial transactions in relation to payments you make online;mengesahkan dan melaksanakan transaksi kewangan berkenaan dengan bayaran online yang dibuat oleh anda;(f) providing our products and/or services to you (or your company, if applicable) and/or in connection with our products and services;memberikan produk dan/atau perkhidmatan kami kepada anda (atau syarikat anda, jika berkenaan) dan/atau berkaitan dengan mana-mana produk dan perkhidmatan kami;(g) communicating with you;berhubung dengan anda;(h) responding to your inquiries and resolving disputes;menjawab pertanyaan anda dan menyelesaikan pertikaian;(i) conducting internal activities;menjalankan kegiatan dalaman;(j) market surveys and trend analysis;tinjauan pasaran dan analisis kecenderungan;(k) improving our services, content and advertising in the Website and/or the App;meningkatkan perkhidmatan, kandungan dan pengiklanan di dalam Laman Web;(l) providing you (or your company, if applicable) with information on our products and/or services, promotional offers and of our related corporations and business partners;memberikan anda (atau syarikat anda, jika berkenaan) maklumat tentang produk dan/atau perkhidmatan kami, tawaran promosi dan perbadanan-perbadanan berkaitan kami dan rakan perniagaan kami;(m) conducting other legitimate business activities;menjalankan kegiatan-kegiatan perniagaan sah lain;(n) complying with any legal or regulatory requirements; andmemenuhi apa-apa kehendak undang-undang atau kawal selia; dan(o) such other purposes directly related to the foregoing,maksud-maksud lain yang berhubungan secara langsung dengan yang tersebut di atas, (collectively, the “Purposes”).(secara kolektif, “Maksud-maksud” tersebut). Source of personal data/ Sumber data peribadi4. Your personal data is being or is to be collected:Data peribadi anda sedang atau akan dikumpulkan: (a) from the cookies; dari cookies;(b) from your Malaysian Identity Card or passport; dari Kad Pengenalan Malaysia atau pasport anda;(c) from your bank statement; dari penyata bank anda;(d) when you register to have access to the Website and/or the App, apabila anda mendaftar bagi tujuan mengakses Laman Web kami;(e) when you log in to or use the Website and/or the App; apabila anda log masuk ke dalam atau menggunakan Laman Web;(f) when you contact our customer service centre;apabila anda menghubungi pusat perkhidmatan pelanggan kami;(g) when you submit your personal data to us for any of the Purposes;apabila anda menghantar data peribadi anda kepada kami untuk mana-mana Maksud-maksud tersebut;(h) when you use or sign up for our products and/or services; (i) from public domains, credit reporting agencies, governmental departments and/or agencies, regulatory and/or statutory bodies, public registries, social media, publications and any such third party requested or authorized by you;(j) from your mobile device via the App;(k) from any communication between us through various means such as emails, letter, telephone calls and social media;( l) from all other personal data we again collect from you on any subsequent occasion; anddari data peribadi yang lain kami sekali lagi dapati daripada anda pada bila-bila masa kemudiannya; dan(m) from all other information that you may provide us from time to time. dari semua maklumat lain yang anda mungkin berikan kepada kami dari masa ke semasa. Access to, correction of and limiting the processing of personal data/ Akses kepada, pembetulan terhadap dan had pemprosesan data peribadi5. You have the right to request access to and to request correction of your personal data and to contact us with any inquiries or complaints in respect of your personal data (including the possible choices and means for limiting the processing of your personal data or to cease or not begin processing your personal data for purposes of direct marketing) from: Anda berhak untuk meminta akses kepada dan meminta pembetulan terhadap data peribadi anda dan untuk menghubungi kami tentang apa-apa pertanyaan atau aduan berkenaan dengan data peribadi anda (termasuk pilihan-pilihan dan cara-cara yang mungkin untuk mengehadkan pemprosesan data peribadi anda atau untuk memberhentikan atau tidak memulakan pemprosesan data peribadi anda bagi tujuan pemasaran langsung) daripada: E-mail address/ Alamat E-mel:contact@payex.io
6. Subject to provisions of the Act:Tertakluk kepada peruntukan-peruntukan Akta tersebut: (a) you may, upon payment of a prescribed fee, make a data access request in writing to us; andanda boleh, apabila dibayar fi yang ditetapkan, membuat suatu permintaan mengakses data secara bertulis kepada kami; dan(b) we may refuse to comply with a data access request or a data correction request and shall, by notice in writing, inform you of our refusal and the reasons of our refusal.kami boleh enggan mematuhi permintaan mengakses data atau permintaan pembetulan data dan hendaklah, melalui notis bertulis, memaklumkan anda mengenai keengganan tersebut dan sebab-sebab bagi keengganan tersebut. Disclosure of personal data/ Penzahiran data peribadi7. We disclose or may disclose your personal data to any other users of the Website or the App, our related corporations, business partners, service providers, credit reporting agencies, our financial and professional advisors, banks, governmental departments and/or agencies, regulatory and/or statutory bodies and any such third party requested or authorized by you for any of the Purposes.Kami menzahirkan atau boleh menzahirkan data peribadi anda kepada pengguna lain Laman Web kami, perbadanan berkaitan kami, rakan-rakan perniagaan kami, pembekal-pembekal perkhidmatan kami, agensi-agensi pelaporan kredit, penasihat kewangan atau profesional kami, bank, jabatan-jabatan dan agensi-agensi kerajaan, badan-badan kawal selia dan/atau berkanun dan dan mana-mana pihak ketiga yang diminta atau dibenarkan oleh anda untuk mana-mana Maksud-maksud tersebut. Third party personal data/ Data peribadi pihak ketiga8. We may require your assistance if the personal data relating to other persons is required to process your personal data for the Purposes and you hereby agree to use your best endeavors to assist us when required. In the event that personal data of any third party is supplied by you to us, you shall ensure that such third party has read this Notice and consented to us collecting his/her personal data for any of the Purposes prior to the supply of his/her personal data to us.Kami boleh menghendaki bantuan anda jika data peribadi yang berhubungan dengan orang lain dikehendaki untuk memproses data peribadi anda untuk Maksud-maksud tersebut dan anda dengan ini bersetuju untuk menggunakan usaha terbaik anda untuk membantu kami bila dikehendaki. Jika data peribadi pihak ketiga telah diberikan oleh anda kepada kami, anda hendaklah memastikan bahawa pihak ketiga tersebut telah membaca Notis ini dan bersetuju dengan pemprosesan data peribanya untuk mana-mana Maksud-maksud tersebut sebelum memberikan data peribadinya kepada kami. Obligatory personal data/ Data peribadi wajib9. It is obligatory that you supply us the details marked with asterisk (*) in our registration form (collectively, “compulsory personal data”). If you fail to supply us the compulsory personal data, we may refuse to process your personal data for any of the Purposes and/or result in us being unable to provide you with the services and/or products requested.Ia adalah wajib untuk anda memberikan kepada kami butir-butir bertanda asterisk (*) dalam borang pendaftaran online kami (secara kolektif, “data peribadi wajib”). Jika anda gagal untuk memberikan kami data peribadi wajib tersebut, kami boleh enggan untuk memproses data peribadi anda untuk mana-mana Maksud-maksud tersebut dan/atau menyebabkan kami tidak dapat memberikan anda produk dan/atau perkhidmatan yang diminta. Transfer of personal data to places outside Malaysia/ Pemindahan data peribadi ke tempat di luar Malaysia10. We may transfer your personal data to a place outside Malaysia and you hereby give your consent to the transfer.Kami boleh memindahkan data peribadi anda ke sesuatu tempat di luar Malaysia dan anda dengan ini memberikan persetujuan anda tehadap pemindahan tersebut. Accuracy of your personal data/ Ketepatan data peribadi11. You are responsible for ensuring that the information you provide us is accurate, complete, not misleading and kept up to date. If you fail to supply us the compulsory personal data, we may cease or refuse to provide, or may be unable to provide, you with the services and/or products requested.Anda bertanggungjawab untuk memastikan bahawa maklumat yang anda berikan kami adalah tepat, lengkap, tidak mengelirukan dan terkini. Security of your personal data12. Payex ensures that all information collected will be safely and securely stored for a maximum of 7 years. We protect your personal information by implementing technical and organisational measures that are designed to provide a level of security appropriate to the risks of processing your personal information. Those measures are, but not limited to, the following:a. Building and maintaining a secure network or system including but not limited to the use of cloud computing service for the provisioning of our service to you;b. Protect customer’s data including the use secure SSL/TLS communication protocol and encryption standard for data-in-transit and secure encryptionc. Implement strong access control measures such as enforcing the use of password to access system; andd. Secure deletion of sensitive information when it is no longer needed for our record retention purposes. 13. From a user’s perspective, your password protects your user account, so we encourage you to use a unique and strong password and limit access to your mobile device or computer. Amendments14. We reserve the right to amend this Notice at any time and from time to time. Upon any such change, we will post the amended terms on the Website or the App or we may also attempt to notify you via electronic or conventional mail. Your continued access to and/or use of the Website, the App, our products and/or our services or your continued communication with us following such posting and/or notice shall constitute your agreement to be bound by this Notice, as amended. Conflict/ Konflik15. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Notice, the English version shall prevail over the Bahasa Malaysia version.Sekiranya terdapat apa-apa ketidak-konsistenan antara versi Bahasa Inggeris dan versi Bahasa Malaysia Notis ini, versi Bahasa Inggeris akan mengatasi versi Bahasa Malaysia.
6. Subject to provisions of the Act:Tertakluk kepada peruntukan-peruntukan Akta tersebut: (a) you may, upon payment of a prescribed fee, make a data access request in writing to us; andanda boleh, apabila dibayar fi yang ditetapkan, membuat suatu permintaan mengakses data secara bertulis kepada kami; dan(b) we may refuse to comply with a data access request or a data correction request and shall, by notice in writing, inform you of our refusal and the reasons of our refusal.kami boleh enggan mematuhi permintaan mengakses data atau permintaan pembetulan data dan hendaklah, melalui notis bertulis, memaklumkan anda mengenai keengganan tersebut dan sebab-sebab bagi keengganan tersebut. Disclosure of personal data/ Penzahiran data peribadi7. We disclose or may disclose your personal data to any other users of the Website or the App, our related corporations, business partners, service providers, credit reporting agencies, our financial and professional advisors, banks, governmental departments and/or agencies, regulatory and/or statutory bodies and any such third party requested or authorized by you for any of the Purposes.Kami menzahirkan atau boleh menzahirkan data peribadi anda kepada pengguna lain Laman Web kami, perbadanan berkaitan kami, rakan-rakan perniagaan kami, pembekal-pembekal perkhidmatan kami, agensi-agensi pelaporan kredit, penasihat kewangan atau profesional kami, bank, jabatan-jabatan dan agensi-agensi kerajaan, badan-badan kawal selia dan/atau berkanun dan dan mana-mana pihak ketiga yang diminta atau dibenarkan oleh anda untuk mana-mana Maksud-maksud tersebut. Third party personal data/ Data peribadi pihak ketiga8. We may require your assistance if the personal data relating to other persons is required to process your personal data for the Purposes and you hereby agree to use your best endeavors to assist us when required. In the event that personal data of any third party is supplied by you to us, you shall ensure that such third party has read this Notice and consented to us collecting his/her personal data for any of the Purposes prior to the supply of his/her personal data to us.Kami boleh menghendaki bantuan anda jika data peribadi yang berhubungan dengan orang lain dikehendaki untuk memproses data peribadi anda untuk Maksud-maksud tersebut dan anda dengan ini bersetuju untuk menggunakan usaha terbaik anda untuk membantu kami bila dikehendaki. Jika data peribadi pihak ketiga telah diberikan oleh anda kepada kami, anda hendaklah memastikan bahawa pihak ketiga tersebut telah membaca Notis ini dan bersetuju dengan pemprosesan data peribanya untuk mana-mana Maksud-maksud tersebut sebelum memberikan data peribadinya kepada kami. Obligatory personal data/ Data peribadi wajib9. It is obligatory that you supply us the details marked with asterisk (*) in our registration form (collectively, “compulsory personal data”). If you fail to supply us the compulsory personal data, we may refuse to process your personal data for any of the Purposes and/or result in us being unable to provide you with the services and/or products requested.Ia adalah wajib untuk anda memberikan kepada kami butir-butir bertanda asterisk (*) dalam borang pendaftaran online kami (secara kolektif, “data peribadi wajib”). Jika anda gagal untuk memberikan kami data peribadi wajib tersebut, kami boleh enggan untuk memproses data peribadi anda untuk mana-mana Maksud-maksud tersebut dan/atau menyebabkan kami tidak dapat memberikan anda produk dan/atau perkhidmatan yang diminta. Transfer of personal data to places outside Malaysia/ Pemindahan data peribadi ke tempat di luar Malaysia10. We may transfer your personal data to a place outside Malaysia and you hereby give your consent to the transfer.Kami boleh memindahkan data peribadi anda ke sesuatu tempat di luar Malaysia dan anda dengan ini memberikan persetujuan anda tehadap pemindahan tersebut. Accuracy of your personal data/ Ketepatan data peribadi11. You are responsible for ensuring that the information you provide us is accurate, complete, not misleading and kept up to date. If you fail to supply us the compulsory personal data, we may cease or refuse to provide, or may be unable to provide, you with the services and/or products requested.Anda bertanggungjawab untuk memastikan bahawa maklumat yang anda berikan kami adalah tepat, lengkap, tidak mengelirukan dan terkini. Security of your personal data12. Payex ensures that all information collected will be safely and securely stored for a maximum of 7 years. We protect your personal information by implementing technical and organisational measures that are designed to provide a level of security appropriate to the risks of processing your personal information. Those measures are, but not limited to, the following:a. Building and maintaining a secure network or system including but not limited to the use of cloud computing service for the provisioning of our service to you;b. Protect customer’s data including the use secure SSL/TLS communication protocol and encryption standard for data-in-transit and secure encryptionc. Implement strong access control measures such as enforcing the use of password to access system; andd. Secure deletion of sensitive information when it is no longer needed for our record retention purposes. 13. From a user’s perspective, your password protects your user account, so we encourage you to use a unique and strong password and limit access to your mobile device or computer. Amendments14. We reserve the right to amend this Notice at any time and from time to time. Upon any such change, we will post the amended terms on the Website or the App or we may also attempt to notify you via electronic or conventional mail. Your continued access to and/or use of the Website, the App, our products and/or our services or your continued communication with us following such posting and/or notice shall constitute your agreement to be bound by this Notice, as amended. Conflict/ Konflik15. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Notice, the English version shall prevail over the Bahasa Malaysia version.Sekiranya terdapat apa-apa ketidak-konsistenan antara versi Bahasa Inggeris dan versi Bahasa Malaysia Notis ini, versi Bahasa Inggeris akan mengatasi versi Bahasa Malaysia.
Terms and Conditions
Welcome to Payex.io. All our service subject to the notices, terms and conditions set forth in this agreement. When using any Payex.io service, the customer will be subject to the rules, guidelines, policies, terms and conditions applicable to such services, and laid out forthwith. Payex.io reserves the right to change this site and these terms and conditions at any time.
Accessing, browsing, or otherwise using the site indicates you agree to all the terms and conditions in this agreement. Please read the terms and conditions carefully before proceeding. By accessing this site, you, the customer, represent and warrant that you are at least 18 years old or are visiting the site under the supervision of a parent or guardian. Subject to the terms and conditions of this agreement, Payex.io hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the site and not for any commercial use or use on behalf of any third party, except when explicitly permitted to do so by Payex.io in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this site or any portion of it unless expressly permitted by Payex.io in writing. You may not make any commercial use of any of the information provided on the site or make any use of the site for the benefit of another business unless explicitly permitted by Payex.io in advance. Payex.io reserves the right to refuse service, terminate accounts, and/or cancel orders at it's discretion, including, without limitation, if Payex.io believes that the customer's conduct violates applicable law or is harmful to Payex.io's interests. You shall not upload to, distribute, or otherwise publish through this site any content, information, or other material that(a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person;(b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Payex.io may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the site in a manner consistent with the terms and conditions of this agreement, and Payex.io has no obligation to investigate the authorization or source of any such access or use of the Site. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Payex.io of any unauthorized use of your password or identification or any other breach or threatened breach of this site's security. User accountFor safety and security reasons, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, Payex reserves the right to suspend accounts without further notice. CopyrightAll text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of Payex.io (collectively, "Content"), belongs exclusively to Payex.io or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by Payex.io, without Payex.io's express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on Payex.io as well as the use of Payex.io trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to Payex.io. You may not use Payex.io's Content or Compilation in any manner that disparages or discredits Payex.io or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of Payex.io and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by Payex.io. Violators will be prosecuted to the full extent of the law. Intellectual Property Infringement PolicyIt is the policy of Payex.io to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other intellectual property laws. Termination and Effect of TerminationExcept as otherwise provided in the standard terms of sale that govern each product on this site, this site, the products offered for sale on it, and the transactions conducted through it are provided by Payex.io on an "as is" basis. Payex.io makes no presentations or warranties of any kind, expressed or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, Payex.io disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors. Payex.io does not warrant that the content will be uninterrupted or error free.To the maximum extent permitted by law, Payex.io will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, Payex.io's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Payex.io during the month immediately preceding the act allegedly giving rise to Payex.io's liability. Disclaimer and Limitation of LiabilityExcept as otherwise provided in the standard terms of sale that govern the same of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by Payex.io on an "as is" basis. Payex.io makes no presentations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, Payex.io disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors. Payex.io does not warrant that the content will be uniterrupted or error free. To the maximum extent permitted by law, Payex.io will not be liable for any damages of any kind arising from the use of this site, including, but not limited to,indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, Payex.io's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Payex.io during the month immediately preceding the act allegedly giving rise to Payex.io's liability. Applicable LawThese conditions are governed by and interpreted in accordance with the laws of Malaysia and Parties agree to submit to the exclusive jurisdiction of the courts in Malaysia. LinksThis site may contain links to other sites on the internet that are owned and operated by third parties. You acknowledge that Payex.io is not responsible for the operation of or content located on or through any such site. RemediesYou agree that Payex.io's remedy at law for any actual or threatened breach of this agreement would be inadequate and that Payex.io shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Payex.io may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.No right or remedy of Payex.io shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.No instance of waiver by Payex.io of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.
Accessing, browsing, or otherwise using the site indicates you agree to all the terms and conditions in this agreement. Please read the terms and conditions carefully before proceeding. By accessing this site, you, the customer, represent and warrant that you are at least 18 years old or are visiting the site under the supervision of a parent or guardian. Subject to the terms and conditions of this agreement, Payex.io hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the site and not for any commercial use or use on behalf of any third party, except when explicitly permitted to do so by Payex.io in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this site or any portion of it unless expressly permitted by Payex.io in writing. You may not make any commercial use of any of the information provided on the site or make any use of the site for the benefit of another business unless explicitly permitted by Payex.io in advance. Payex.io reserves the right to refuse service, terminate accounts, and/or cancel orders at it's discretion, including, without limitation, if Payex.io believes that the customer's conduct violates applicable law or is harmful to Payex.io's interests. You shall not upload to, distribute, or otherwise publish through this site any content, information, or other material that(a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person;(b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Payex.io may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the site in a manner consistent with the terms and conditions of this agreement, and Payex.io has no obligation to investigate the authorization or source of any such access or use of the Site. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Payex.io of any unauthorized use of your password or identification or any other breach or threatened breach of this site's security. User accountFor safety and security reasons, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, Payex reserves the right to suspend accounts without further notice. CopyrightAll text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of Payex.io (collectively, "Content"), belongs exclusively to Payex.io or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by Payex.io, without Payex.io's express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on Payex.io as well as the use of Payex.io trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to Payex.io. You may not use Payex.io's Content or Compilation in any manner that disparages or discredits Payex.io or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of Payex.io and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by Payex.io. Violators will be prosecuted to the full extent of the law. Intellectual Property Infringement PolicyIt is the policy of Payex.io to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other intellectual property laws. Termination and Effect of TerminationExcept as otherwise provided in the standard terms of sale that govern each product on this site, this site, the products offered for sale on it, and the transactions conducted through it are provided by Payex.io on an "as is" basis. Payex.io makes no presentations or warranties of any kind, expressed or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, Payex.io disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors. Payex.io does not warrant that the content will be uninterrupted or error free.To the maximum extent permitted by law, Payex.io will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, Payex.io's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Payex.io during the month immediately preceding the act allegedly giving rise to Payex.io's liability. Disclaimer and Limitation of LiabilityExcept as otherwise provided in the standard terms of sale that govern the same of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by Payex.io on an "as is" basis. Payex.io makes no presentations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, Payex.io disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors. Payex.io does not warrant that the content will be uniterrupted or error free. To the maximum extent permitted by law, Payex.io will not be liable for any damages of any kind arising from the use of this site, including, but not limited to,indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, Payex.io's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Payex.io during the month immediately preceding the act allegedly giving rise to Payex.io's liability. Applicable LawThese conditions are governed by and interpreted in accordance with the laws of Malaysia and Parties agree to submit to the exclusive jurisdiction of the courts in Malaysia. LinksThis site may contain links to other sites on the internet that are owned and operated by third parties. You acknowledge that Payex.io is not responsible for the operation of or content located on or through any such site. RemediesYou agree that Payex.io's remedy at law for any actual or threatened breach of this agreement would be inadequate and that Payex.io shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Payex.io may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.No right or remedy of Payex.io shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.No instance of waiver by Payex.io of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.
Delivery & Refund Policy
Delivery Policy
Our website takes all booking data as per the customers input when using the Quote & Book system. If the collection does not happen or was not given within the time slot allocated, it is the customer’s responsibility to inform Payex via email of a failed or partial collection. We will then endeavor to rearrange another collection which is convenient to the customer. If not reported or given to the courier, orders will be valid for only seven (7) days. Over time of orders will automatically be cancelled through system without refund.The rendering of service via our Portal is delivered in real-time in the form of automated downloading of consignment notice, upon successful placement of booking and payment.Deliveries on parcel are made on working days only.Only consignment note generated by Payex is acceptable for delivery. Consignment note must be printed out in good condition.The consignor or representatives have to be at the collection address during collection hours as stated under courier service info. No refunds and re-collection of shipments for unattended collection.Please note that all guaranteed services start once the consignment is collected. No refunds will be given once the parcel has been collected by courier riders / dropped to collection point or courier branch. If the collection fails, it is the customer's responsibility to inform Payex to reschedule for the next collection. No refunds or discount for failed collections.If the consignee is not in during delivery, carrier riders from certain companies may leave a calling card at the door step requesting for manual collection. Otherwise, the consignment may to be returned to depot.Track & Trace details are only available after the collection of consignments.The consignor must request for a signature on the Sender’s Copy from the courier rider upon collection.Any shipments which were not attached with a Consignment Note imposes no responsibility upon the courier if anything were to happen to the shipment during transit. One consignement notice is only for ONE shipment/parcel/carton.
Refund Policy
Payex reserves the right to refund to you the equivalent sum of amount paid by you in the event Payex for any reason is unable to render the delivery service to you through our delivery partners. In such circumstances, Payex offers cash refund to Customers’s bank account. Payex is conferred the right to request documents, including but not limited to the Customer’s Identity Card, for verification purposes during refunding process. Payex has the right to reject a refund request where it reasonably believes that the refund request may be fraudulent, illegal or involves any criminal activity.
Refund Policy
Payex reserves the right to refund to you the equivalent sum of amount paid by you in the event Payex for any reason is unable to render the delivery service to you through our delivery partners. In such circumstances, Payex offers cash refund to Customers’s bank account. Payex is conferred the right to request documents, including but not limited to the Customer’s Identity Card, for verification purposes during refunding process. Payex has the right to reject a refund request where it reasonably believes that the refund request may be fraudulent, illegal or involves any criminal activity.